Frequently asked questions
FAQ
When will I get my order?
When will I get my order?
Due to the custom nature of our products, please allow 3-5 days for order processing. Your order will generally arrive in 1-2 weeks.
Some high-demand and promotional items may take 1 additional week due to high order processing.
What do I do when I have a problem with my order?
What do I do when I have a problem with my order?
We're here to resolve any order problems. Email us at hello@curateco.shop
What is your Return Policy?
What is your Return Policy?
If we made a mistake on your order we will replace it or issue a full refund, guaranteed. Reach out to our support team.
Do you ship to my country?
Do you ship to my country?
We ship worldwide, with few exceptions! If we are unable to ship to your location we will issue a full refund.
How do I change or cancel my order?
How do I change or cancel my order?
If you need to change or cancel your order please reach out to support immediately. If the order has already been shipped we are unable to make changes.